Article 1: Application of the general conditions of sale
Maison d'un rêve is registered on the commercial register of Loulé under the number CRC 508316537 . Its address is Sitio do troto s/n EN 125 8135-030 ALMANCIL and its e-mail adress is maisondunreve@gmail.com
The present general conditions have for object to define the rights and the obligations of the parts in the frame of the on-line sale of possessions proposed by Maison d'un rêve to the consumer.
Article 2: validation of the order
Any order in conformance with a product appearing in the on-line shop of the site maisondunreve.com supposes the consultation and the preliminary acceptance of the present general conditions of sale. The click of validation of the order implies a full acceptance of the present. This click is value of " digital signature".
Confirmation of order:
The contractual information will be the object of a confirmation by e-mail at the address indicated by the consumer on the order form.
Proof of the transaction :
Registers computerized, kept in the computer systems of the company Maison d'un Rêve in reasonable conditions of safety are considered as the proofs of the communications, the orders and payments done between the parts.
The filing of order forms and invoices is made on a reliable and long-lasting support which can be produced as proof.
Article 3 : Products
Information on products:
All the efforts were made to make sure of the exactness of the information presented on the maisondunreve.com site. Maison d'un rêve or his suppliers are not nevertheless responsable for consequences, incidents, special damages resulting from electronic transmissions or from the exactness of the information passed on even in case Maison d'un rêve had knowledge of the possibility of such damages. Names, brands of products and manufacturers are only used in a purpose of identification. Photos, descriptions and prices of products are not contractual.
Maison d'un rêve tries hard to present at best, on product sheets, essential characteristics of these products. The presented information is the ones communicated by the suppliers. The responsibility of Maison d'un rêve would not know how to be engaged in case of false information communicated by the suppliers (error of reference, photography, characteristic).
The offers are valid within the limits of available stocks. For lack of availability of the product, on no account the responsibility of Maison d'un rêve would not know how to be engaged, nor open straight ahead to damages for the customer. In case of shortage of stock, Masion d'un rêve makes a commitment to inform the customer by e-mail about the unavailability, and to propose them the refund, the exchange against a similar article in the same price level, either one to cost on the whole catalog. In case the customer opts for the refund Maison d'un rêve makes a commitment to pay off the customer within 30 days as from the date in which Maison d'un rêve will have informed the customer of the unavailability of the product.
Article 4 : Prices
Duration of validity of the offer and the price :
Our prices are valid for a day.
The prices of products sold on the site are indicated in euro Inclusive of all taxes except contribution to costs of shipping, guarantee, secondary services and are valid as long as they are present on the descriptive index form of the product.
Article 5 : The delivery
Modality of delivery:
Products are delivered to the address indicated by the consumer on the order form and only on the geographical zones which we serve.
All products leave our warehouse in perfect state. The customer have to indicate to the shipper (or the mailman)) the slightest small track of shock (Holes, tracks of destruction etc.) on the parcel, and if necessary to refuse the parcel. A new identical product will then be send to you free of charge.
The exchange of everything produces declared, a posteriori, damaged during the transport, but that no reserve was emitted in the reception of the parcel, can't be taken care (if it is not declared).
As in any shipping, it is possible to undergo a delay or as the product gets lost. In such a case, we contact the carrier to start an inquiry. All the efforts are made, as long as necessities, to find this parcel. If necessary the storekeeper will be paid off by the carrier and will deliver a new parcel identical to his expenses.
We decline any responsibility as for the elongation of delivery periods because of the carrier, notably in case of loss of products, bad weather or strike.
Problem of delivery because of the carrier:
Any abnormality concerning the delivery (average, product missing with regard to the delivery order, the damaged parcel, produced broken) must be necessarily indicated on the delivery order in the form of " reserve handwritten ", accompanied with the signature of the customer.
The consumer will have to confirm at the same time this abnormality by sending to the carrier in 2 ) two working days according to delivery date a mail recommended with acknowledgement of receipt explaining the aforementioned complaints.
The consumer will have to pass on a copy of this mail at Maison d'un rêve Sitio doh troto s/n EN 125 8135-030 ALMANCIL. Without this report, we are not proceed to exchange.
Errors of delivery:
The consumer will have to formulate with Maison d'un rêve, the same day of the delivery or at the latest the first working day following the delivery, any complaint of error of delivery and / or non-compliance of products in kind or in quality with regard to the indications appearing on the order form.
Beyond this delay, any complaint will be thrown rejected.
The formulation of this complaint with Maison d'un rêve can be made for the following address Sitio do troto s/n EN 125 8135-030 ALMANCIL.
Any complaint not made in rules defined above and within the time limits allowed cannot be taken into account and will loosen Maison d'un rêve of any responsibility face to face of the consumer.
In case of error of delivery or exchange, every product to be exchanged or to be paid off must have returned to Maison d'un rêve in general and in its original packing in impeccable state at the following address Sitio doh troto s/n IN 125 8135-030 ALMANCIL. To be accepted, any return must be indicated and have the preliminary agreement of Masion d'un rêve, which in case of agreement will forward the parcel at the good address.
The expenses of sendings are chargeable to Maison d'un rêve, safe in case it would turn out that the product does not correspond to the statement of origin made by the consumer in the good direction of return.
Guarantee of products:
The measures of the present cannot deprive the consumer of the legal guarantee which obliges the professional salesman to guarantee it against all the consequences of latent defects of the sold thing.
The consumer is expressly informed that Maison d'un rêve is not the manufacturer of products presented in the maisondunreve.com site and that Maison d'un rêve gets free of any responsibility because of the defective products.
As a consequence, in case of damages caused for one person or in the good by default of the product, only the responsibility of the manufacturer of this one can be looked for by the consumer, on the basis of the information.
Right of retraction:
the right of retraction applies only to the physical persons.
According to articles L. 120-20, the consumer has a delay of seven ( 7 ) calendar days to return, at his expenses, products not being convenient for him. This delay runs as from the day of the reception of the order of the consumer. Any return can be beforehand indicated with the customer service of Maison d'un rêve. The product must have returned to Sitio do troto s/n EN 125 8135-030 ALMANCIL.
Only will be taken back products sent back in their set, in their complete and intact original packing, and in perfect state of resale. Everything produces which will have been damaged, or with which their original packing will have been damaged, will be neither paid off, nor taken back, nor will exchange. This right of retraction is applied without penalty, with the exception of the expenses of send and of return. In the hypothesis of the exercise of the right of retraction, the consumer has the choice to ask either for the refund of the paid sums, or for the exchange of the product. In the case of an exchange, the forwarding will be made at the expense of the consumer. In case of exercise of the right of retraction, Maison d'un rêve will make all the efforts to pay off the consumer within thirty days.
Rights of use:
The use of the present brands on the site is strictly forbidden.
Major case :
None of the parts will have failed in his contractual obligations, as far as their execution will be delayed, hindered or prevented by a coincidence of force majeure. Any irresistible fact or circumstance, outside the parts, unpredictable, inevitable, independent from the will of the parts will be considered as a case of force majeure and which cannot be prevented by these last ones, in spite of all the efforts reasonably possible.
The part got by such circumstances will inform the other one about it in ten working days according to the date in which it will have had knowledge.
Both parts will get closer then, within three months, except impossibility due to the case of force majeure, to examine the incidence of the event and agree of conditions in which the execution of the contract will be pursued. If the major case of strength has a duration superior to a duration of month, the present general conditions can be cancelled by the injured party.
In a express way, are considered as cases of major case or coincidences, besides those who are usually held by the case law of the prices and the Europeen courts: the blocking of the means of transportation, the earthquake, the fires, the storms, the flood, the lightning, The stop of the telecommunication networks or the difficulties appropriate for the external telecommunication networks to the customers.
Partial not validation:
If one or some condition of the present general conditions are held for not validated or declared some in application of a law, a regulation or following a definitive decision of a competent jurisdiction, the other conditions will keep all their strength and their reach.
Not renunciation:
The fact for one of the parts not to take advantage of a neglect by the other part in the one some of the obligations aimed within the framework of the present general conditions of sales would not know how to be interpreted for the future as a demand in the obligation in cause.
Applicable law:
The present general conditions are subjected to the european law. It is there so for the rules of fund as for the rules of shape.
In case of dispute or of complaint, the consumer will address first and foremost Maison d'un rêve to obtain an amicable solution.
Protection of the particulars:
All the data which you give to us are it to be able to treat your orders.
By virtue of the law no 78-17 of January 6th, 1978 relative to the computing, to the files and to the liberties, you have with Maison d'un rêve of a right of rectification, consultation, modification and deletion of the data which you communicated us. This right can be also exercised on-line
Disputes:
Any order spent through the maisondunreve.com site take the membership of the customer, and it without any limitation, on the general conditions of sale of Maison d'un rêve.
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